Privacy Policy

At S’mores Active, we value your trust. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, make a purchase, or engage with our brand.

By accessing or using our services, you agree to the practices described below.

Information We Collect

We collect only what is necessary to deliver a seamless and elevated experience.

Personal Information

When you place an order or connect with us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order and purchase details

Payment information is processed securely through trusted third-party payment partners. S’mores Active does not store card or banking details.

Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Device and browser information
• Pages viewed and interaction data
• Cookies and similar technologies

How We Use Your Information

Your information is used to:

• Process and deliver orders efficiently
• Communicate order updates and customer support responses
• Improve website performance, product design, and user experience
• Share brand updates or promotions (only with your consent)
• Ensure security, prevent fraud, and comply with legal obligations

Cookies & Website Analytics

We use cookies and analytics tools to understand how our website is used and to enhance functionality and performance.

You may choose to disable cookies through your browser settings. Some features of the website may not function optimally if cookies are disabled.

Information Sharing

We respect your privacy.

We do not sell, trade, or rent your personal information.

Your data may be shared only with:

• Logistics and delivery partners for order fulfillment
• Payment processing partners for secure transactions
• Technology and analytics service providers that support our website operations
• Legal or regulatory authorities, when required under applicable Indian law

All partners are obligated to maintain strict confidentiality and data security standards.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we take data protection seriously, no digital system is completely secure, and we cannot guarantee absolute security of information transmitted online.

Your Rights

You have the right to:

• Access or update your personal information
• Opt out of promotional communications at any time
• Request deletion of your personal data, subject to applicable laws

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. S’mores Active is not responsible for the privacy practices or content of third-party platforms. We encourage reviewing their policies separately.

Children’s Privacy

S’mores Active does not knowingly collect personal information from individuals under the age of 18.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:

Email: support@smoresactive.com
Brand: S’mores Active
Country of Operation: India